FAQs

National Certificates

Am I eligible to complete the National Certificate?

If you are a New Zealand resident and employed within the Fire Protection Industry in the field you will be eligible to complete the National Certificate.

How often should I return work to Firetech?

Firetech issues a study plan of when work is due; as our students are working full time, the expected level of credits achieved per year is 70 credits, which averages around 6 credits per month.

What should I do if I can’t hand in work on time?

Please call us as soon as you realize you are running behind your study plan schedule. We may be able to provide extensions and/or work with you to help you achieve your work on time.

What happens after I send in work for assessment?

Your assessment is received by Firetech and registered as received and is then allocated to one of our training managers for assessment.

How do I get feedback on my work?

At any time you can call our office and we can direct you to the training manager

How do we deliver the course?

Courses are delivered by distance learning for the Off-Job Component, the On-Job Component is assessed on site.

What is the difference between Off-Job and On-Job training?

Off-Job training is the correspondence work you do through Firetech. On-Job training is what you receive from your employer during the course of your normal employment. This is the hands on practical training you need so that you can do your job correctly.

How can I find out how much I have left to do?

Refer to the training plan you received at the start of your course or phone Firetech.

What happens when I have completed all my Off-Jobs?

Once you have completed all your Off-Job assessments through Firetech you need to complete any outstanding on-job assessments contact your Competenz account manager to discuss your On-Jobs training.

Short Courses

I would like my staff to attend Fire Extinguisher Training. Can you provide on-site training?

Yes. We can deliver fire extinguisher training at your site. Although there is no requirement to carry out a fire extinguisher practical session, many of our clients want to include this in the on-site training session.

We use an LPG fire training rig and enough fire extinguishers to ensure all of your staff are competent at extinguishing small fires. 

How often should I train in the use of fire extinguishers?

Training frequency is determined by any significant findings of the organisations fire risk assessment and fire emergency plan. As a general rule, fire extinguisher training every 18 - 24 months would be seen as industry’s best practice.

Do my staff receive a certificate of attendance and course materials?

They will receive a certificate of attendance and reference materials to keep. All course materials are provided at the start of the course. 

Do I earn NZQA credit for the course?

Yes, all unit standards for NZQA accredited courses are registered within 10 working days.

I do not have space for a practical session. Can I have fire extinguisher training without a hand on fire fighting session?

Yes. There is no requirement for practical fire extinguisher training during your staff fire training sessions.

We have many persons that require fire extinguisher training. What are our options?

We can provide two training sessions throughout the day. If your company requires hands on fire extinguishers for all staff then you should limit the number of attendees of each session to 20 attendees.

I am an individual and would like to attend a Fire Extinguisher Training for personal use how do I register.

We run Fire Extinguisher open courses throughout the year.  You can choose and book to one of our upcoming courses. See our “Upcoming Courses” for the next available date.

What is Fire Warden Training?

This training provides the Knowledge and Training required for the Building/Chief/Head Warden and Fire Wardens to implement an approved Emergency Evacuation Scheme or plan.

When is Fire Warden Training necessary?

Fire warden training is necessary when new employees are moved into a building or changes have been made to the emergency plan and the preventative and protective measures. It is also advised when working practices and processes or people's responsibilities have changed or any risks in a building have changed. If a disabled person have been employed or a new member of staff has undertaken the role of a duty manager or fire warden.

How many employees do I need to be trained as fire wardens?

You should make provision for at least 2 fire wardens per floor. A typical example would be an office that occupies 2 floors and has approximately 30 employees should make the provision for at least 4 fire wardens. This would be the minimum requirement. It would be advised that in this scenario the company should have 6 wardens. This allows for sickness, holidays and other unforeseen circumstances.

How long is the training?

It takes from 2 hours to 4.5 hours depending on the course

Do you offer training for Hotels on-site or do I have to attend an open course?

We offer Fire and Warden training courses for Hotels these are tailored to suit your premises and circumstances. We also offer open courses. 

We have many staff to train can we split our training day to train early and late shifts?

Yes. We are flexible with our training course. The course is usually delivered as a one day or half day programme however we can tailor the training day to maximise the number of sessions and staff attending.